Monday, May 19, 2014

BRWAA Post Implementation Survey. Your feedback is wanted.

BRWAA Post Implementation survey is at this address: http://goo.gl/ty1mxN

Hello BRWAA City Water Participant.

On this one year anniversary since the start of construction of the BRWAA city water project, we would like to get some feedback from you to help us gauge the success and overall satisfaction levels with the project.   To that end, we have put together a quick survey, which you can fill out online using this link (or the one above).

We are aware that many of you would like to have property damage issues addressed.  The main contractor (Dorner) as well as the private contractor that constructed the laterals to the homes (Debelak) are obligated to restore the properties back to acceptable condition.   These contractors are expected to return to the area this spring to finish up the restoration work left at the end of construction, and to deal with the expected land settling issues that occurred naturally over the course of the past year.  We expect these contractors to return to the area in late May or early June, to give the ground some time to dry out a little bit from the early spring rains.

The survey will (among other things) ask you about your particular property damage issues, and this feedback will be considered by the parties involved including the Village of Bayside, Mequon City Water, and the contractors (such as Dorner and Debelak).

Please take the time to answer the survey.   Please be sure to complete the survey all the way to the end.  Only surveys completed to the end will be recorded.   You will get a confirmation that your response has been recorded at the end of the survey.

We are also aware that some have inquired about the status of the BRWAA initial fee refunds.  Due to the unexpected success of the project, the $300 fee collected from each household member resulted in an over collection, resulting in more initial income than the association required.  Our intention is to refund a portion of this fee to each household member upon completion of the project, which we view as the completion of the land restorations mentioned above.   There will be a more detailed email about this to follow, which will be sent out just before the refunds are mailed out to the BRWAA members.

The BRWAA will exist for at least 10 years, and will act as the conduit for refunds due the membership from an agreement we have with the Mequon Water Utility.  Homes that did not originally participate in the project, and decide later to hook up to main lines constructed as part of the BRWAA project, will owe a refund to the BRWAA per this agreement.  We have a membership list that shows a handful of BRWAA members with mailing addresses different from the Bayside address now serviced by city water.   If you have a mailing address that is different from the Bayside address, please make sure to confirm your other mailing address in the survey.  It is the responsibility of each BRWAA member to inform the association of a change of address.  The BRWAA will not be responsible for refund checks lost in the mail because of a wrong mailing address.

Please take a few minutes to answer the survey, your feedback is greatly appreciated.  You can reach the survey using the links at the top of this email.

Thanks much, and I hope all is well.


…. Howard